Shipping and Returns policy
Shipping
If you have shipments to the UAE with free shipping they will arrive in one day.
while for the GCC countries AED 60 only the shipping time ranges from 4 to 7 business days.
And shipping to the countries of the world from 5 to 10 working days
It is important to take into account that shipping times may vary based on several factors such as destination location customs formalities, weather conditions, and logistics availability. To ensure a smooth charging experience
Returns
1. It must be ensured that the product is in its original condition and unused, with all accessories present, if any.
2. The customer must provide proof of purchase, such as an invoice or purchase receipt.
3. The return must be made within the time period specified in the store policy
We are committed to providing the best service to our customers, so we offer a flexible and easy return policy. When returning the product, it must be returned within 14 days from the date of receipt. After returning the product, you can choose to get a full refund or exchange the product for a new one in a period not exceeding 30 days.
4. Finally, the return must be made through the channels approved by the store, whether it is by mail or another shipping company
We hold an approved commercial license in the UAE, so you can rest assured that you are dealing with a reliable and professional entity that spares no effort in meeting your needs and providing the necessary support. Please feel free to contact us for any additional inquiries or assistance.